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Privacy Policy

Last updated: February 2026

1. Who we are

Kyle Rise Car Park is operated by LCPM (Local Car Park Management Ltd). We are the data controller for the personal information collected through this application.

The app is developed and maintained by Local Connect on behalf of LCPM.

  • Address: Kyle Rise, Ayr, Scotland, KA7
  • Email: info@kylerise.info
  • Website: kylerise.info

2. What data we collect

We collect and process the following personal data:

  • Name — to identify your account
  • Email address — for account login, permit confirmations, and essential communications
  • Phone number (optional) — if you provide one, for contact regarding your account
  • Vehicle registration numbers — to link permits to your vehicles for enforcement purposes
  • Payment transaction IDs — provided by Stripe to record your purchases (we never see or store your card details)
  • Account credentials — a securely hashed password for account access

3. How we use your data

We use your personal data for the following purposes:

  • Account management — creating and maintaining your user account
  • Permit fulfilment — issuing digital parking permits linked to your vehicle registrations
  • Parking enforcement — verifying valid permits via ANPR (Automatic Number Plate Recognition) cameras at Kyle Rise Car Park
  • Payment processing — processing purchases through Stripe
  • Communications — sending permit confirmations and essential account notifications by email
  • Customer support — responding to your queries

4. Lawful basis for processing

Under UK GDPR, we process your data on the following lawful bases:

  • Contract (Article 6(1)(b)) — processing necessary to fulfil our contract with you when you purchase a parking permit (name, email, vehicle registrations, payment transaction IDs)
  • Legitimate interests (Article 6(1)(f)) — parking enforcement via ANPR to manage the car park; our legitimate interest in ensuring only valid permit holders use the car park
  • Consent (Article 6(1)(a)) — where you optionally provide your phone number

5. Who we share data with

We share your data with the following third parties only as necessary:

  • Stripe — our payment processor, who handles all card payment details. Stripe is PCI DSS compliant. See Stripe's privacy policy.

We do not sell your data to anyone. We do not share your data with any other third parties, advertisers, or marketing companies.

6. Data retention

We retain your personal data for the following periods:

  • Account data — retained while your account is active, and for up to 12 months after you request deletion (to handle any outstanding disputes)
  • Transaction records — retained for 6 years as required by UK tax and accounting regulations
  • ANPR data — vehicle registration plates captured by ANPR cameras are checked against active permits in real-time and are not stored long-term by this application

7. Your rights

Under UK GDPR, you have the following rights:

  • Right of access — request a copy of the personal data we hold about you
  • Right to rectification — ask us to correct inaccurate data
  • Right to erasure — ask us to delete your data (subject to legal retention requirements)
  • Right to data portability — receive your data in a structured, machine-readable format
  • Right to object — object to processing based on legitimate interests
  • Right to restrict processing — ask us to limit how we use your data
  • Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at info@kylerise.info.

8. Subject access requests

You have the right to request a copy of all personal data we hold about you. This is known as a Subject Access Request (SAR).

To make a SAR, email info@kylerise.info with the subject line “Subject Access Request”. We will respond within one month, as required by UK GDPR. There is no charge for this.

9. Cookies

We use a single, strictly necessary session cookie to keep you logged in. We do not use any analytics, tracking, or advertising cookies.

For full details, see our Cookie Policy.

10. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.

11. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

We would appreciate the chance to address your concerns first — please contact us at info@kylerise.info before approaching the ICO.

12. Contact us

If you have any questions about this privacy policy or your personal data, please contact us:

  • Email: info@kylerise.info
  • Operator: LCPM (Local Car Park Management Ltd)
  • Address: Kyle Rise, Ayr, Scotland, KA7